Might be good for buying a car, but don't use there service department. I wouldn't trust them to change a tire.
The service department performs work without any communication with the customer, even while waiting in the lobby. Leaving my vehicle with them, they fixed the initial problem, never communicating with me as to what the problem was or to authorize the work. The only communication I received was to tell me I needed a tune-up, which I refused at the time. Two subsequent phone calls and they insisted I needed a tune-up and again, two times I said NO. I called to arrange to pick up my vehicle and pay and was told they did a tune up. My truck now runs worse than it ever has in the time I have owned it. I could go on with the other things they did, but in speaking with members of the community, I have heard the same story over and over. They do what ever they want and then expect you to pay for it. I wrote to them outlining the entire ordeal and have yet to receive any response. I wouldn't trust them to bury a dead dog.
Great place nice people
Troy is the best mechanic he does great on cars!
My 2001 Ford Ranger had 1 hr of repair time to do .It went in Tuesday morning and I didn't get it back till Thursday. The only excuse they gave was warranty work came first before they could get to my truck. I will never do business with Ford in Chamberlain again. They get a big fat F and 0 stars. My next truck will be a Chevy!!!!!!!!!!!!!!!!!!!!!!!
Willrodt Ford is a US Car Dealer based in Chamberlain, South Dakota. Willrodt Ford is located at 1100 King Ave, Chamberlain, SD 57325, USA.
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